Lettings Services
Expert advice delivered with a Professional Service
As qualified professionals, all our clients are re-assured of our commitment to professionalism, attention to detail and reliability of service.
For Landlord Clients
Choice of Service Options Explained
If you are looking to let a house in the Southampton area visiting our website is a great place to start.
Our aim is to provide a service to all of our customers that is second to none making each step closer to your dream as stress free as possible. We achieve this by promoting excellent estate agent values in communication, plain talking and above all an honest approach.
Frequently Asked Questions
Ask us to let and manage your property and we’ll ask you to choose your service fee – FAIR? And because we are landlords too, we understand the rental market and therefore the subtle elements that sometimes gets neglected. Every landlord client is treated as an individual whose asset investment must be protected.
As qualified professionals,all our clients are re-assured of our commitment to professionalism, attention to detail and reliability of service. In other words, we are passionate about our business.
So if your preference is for introduction and vetting only service or maybe you’re only interested in lettings and full property management service, we have you covered. If you are an overseas landlord, it makes sense to unburden yourself with day-to-day management issues, especially with the ever changing regulations affecting overseas landlords. We are here to look after your interest. Talk to us.
Our clients expect nothing short of professional competence.
This is where we find, arrange viewings, select, vet and draw up contractual documents on behalf of the landlord client who wishes to take up the reins of day-to-day management of their property. Our duty ends as soon as contracts are signed by the moving in tenant, keys are signed for and funds are transferred into landlords account.
This is where the landlord does not want the stress of day-to-day management or dealing with tenants. They would instruct us to find, assess eligibility as well as take charge for overseeing the day-to-day management issues with their property. This process will involve the following:
- Free Rental Market Appraisal and Lettings Advice
- Free Advertising on Property Portals Below
- All Suitable Prospects Will Have To Pass Our Affordability and Identity Checks
- Prepare Household Inventory (*applicable fee payable on instruction)
- Obtain Applicable Safety Checks (*applicable fee payable on instruction)
- Prepare Appropriate Tenancy Agreement
- Hand Over Keys To Tenant & Retain Management Keys
- Notify Relevant Utility Providers of Change of Occupancy
- Arrange Rental Payment to elected Landlord Client’s acct.
- Monthly Rental Payment Statements To Landlord’s Address
- Three Monthly Property Inspections To Ascertain Condition of Property
- Carry out Repairs With Landlord’s Consent Where Necessary
- 3rd Party Rent Protection Facility (*applicable fee payable on instruction)
- Serve Required Notices Where Applicable
This is where the landlord instructs us to arrange rent collection service from the tenant and remit payment to elected rental account less agreed processing fee.
Send Monthly Rental Payment Statements To Landlord’s Address
Permitted payments and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.Permitted paymentsFor properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:
- Holding deposits (a maximum of 1 week's rent);
- Deposits (a maximum deposit of 5 weeks' rent for annual rent below £50,000, or 6 weeks' rent for annual rental of £50,000 and above);
- Payments to change a tenancy agreement eg. change of sharer (capped at £50 or, if higher, any reasonable costs);
- Payments associated with early termination of a tenancy (capped at the landlord's loss or the agent's reasonably incurred costs);
- Where required, utilities (electricity, gas or other fuel, water, sewerage), communication services "telephone, internet, cable/satellite television), TV licence;
- Council tax (payable to the billing authority);
- Interest payments for the late payment of rent (up to 3% above Bank of England's annual percentage rate);
- Reasonable costs for replacement of lost keys or other security devices;
- Contractual damages in the event of the tenant's default of a tenancy agreement; and
- Any other permitted payments under the Tenant Fees Act 2019 and regulations applicable at the relevant time.
For properties in Wales, the Renting Homes (Fees etc.) (Wales) Act 2019 means that in addition to rent, lettings agents can only charge tenants the following permitted payments
- Holding deposits (a maximum of 1 week's rent);
- Security deposits;
- Where required, utilities (electricity, gas or other fuel, water, sewerage), communication services "telephone, internet, cable/satellite television), TV licence;
- Council tax (payable to the billing authority);
- Payments for the late payment of rent (where required under the tenancy agreement);
- A breach of a term of the contract (where required under the tenancy agreement); and
- Any other permitted payments under the Renting Homes (Fees etc.) (Wales) Act and regulations applicable at the relevant time.
Tenant protection In addition to publishing relevant fees, lettings agents are also required to publish details of:
- the redress scheme they are a member of; and
- the name of the approved or designated Client Money Protection scheme they are a member of (if any).
Interested in letting your property?
Get in touch with us and we can help you
